I work very hard to insure the best quality items possible. I guarantee my products to be free from defects.
If you love my products, then chances are you will tell someone. That is how I grow my business.
If our item does not meet your satisfaction or arrives with a defect, I will either work to repair the item or replace it.
Due to the specificity of custom orders, I DO NOT offer returns on items that are requested as custom orders unless they arrive to you damaged or defective.
Custom orders include items that are made to specific measurements or are personalized. If you order a standard product and it does not work for you, you may return it to me for a refund or exchange.
Please understand, I do NOT reimburuse you for the shipping cost if I am not at fault.